Maya AI Receptionist
Product Case Study — 24/7 Voice & Chat Booking Agent
A live AI front desk that answers every call and chat in English, qualifies the patient, and books appointments automatically — so clinics never miss another lead after hours.
The Challenge
Busy dental and aesthetic clinics miss 25–40% of inbound calls during peak hours, lunch, and after closing. Every unanswered ring is a patient who books with the competitor who picked up. Hiring more front-desk staff is expensive, and humans still can't cover nights and weekends without burnout.
What We Built
We built an AI receptionist trained on clinic services, prices, hours, and FAQs. It answers phone and website chat simultaneously, speaks natural English, qualifies the patient, checks availability, and books the appointment — then sends confirmations automatically. Clinics can try the live demo on our site: ask about treatments, hours, or book a sample appointment in real time.
The Result
Clinics using the AI receptionist stop losing after-hours and peak-time leads. Patients get instant answers and a booked slot without waiting on hold. The front desk is freed for in-clinic care while the AI handles volume that would otherwise require multiple staff — with zero missed calls as the target outcome.